Privacy Policy

Last updated: May 4, 2026

At Madar People, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website madarpeople.com or our HR & payroll management platform. This policy is prepared in alignment with the Saudi Personal Data Protection Law (PDPL) issued by the Saudi Data & AI Authority (SDAIA).

1. Information We Collect

a. Information You Provide Directly

  • Contact information: Full name, email address, phone number, and company name when you request a demo, free trial, or contact us.
  • Account information: Username, hashed password, role, and permissions within the platform.
  • Employee data: When you use the platform, you may enter employee data such as name, national ID/iqama number, salary, attendance, leave records, and employment documents.
  • Billing information: Payment details when you subscribe to paid plans (processed via secure payment providers).

b. Information Collected Automatically

  • Usage data: Pages visited, actions taken, time spent, browser type, operating system.
  • Device data: IP address, device type, language preference, time zone.
  • Cookies: Essential cookies to operate the site and analytics cookies to improve our service.

2. How We Use Your Information

  • Provide HR, payroll, attendance, and leave management services.
  • Create and manage your account and process payments.
  • Respond to your inquiries and provide technical support.
  • Send operational notifications and service updates.
  • Improve the platform, develop new features, and analyze service performance.
  • Comply with legal and regulatory obligations in Saudi Arabia.
  • Prevent fraud and protect platform security and user data.

3. Sharing Information with Third Parties

We do not sell your personal data. We may share limited information only with:

  • Service providers: Cloud hosting, email delivery, payment processing, and analytics — under strict confidentiality agreements.
  • Government platforms: When integrating with Saudi government services such as Qiwa, GOSI, Mudad, and Yaqeen — based on your instructions or as required by regulation.
  • Legal obligations: When required by a competent judicial or regulatory authority in Saudi Arabia.

4. Data Retention

We retain your data for as long as you use the service and for any additional period legally required. Upon account cancellation, you may request data export or permanent deletion as permitted by law.

5. Data Security

  • Encryption of data in transit (TLS 1.2+) and at rest.
  • Role-based access control (RBAC) for every user inside the platform.
  • Regular backups and business continuity planning.
  • Periodic security reviews and penetration testing.
  • Hosting in certified cloud data centers.

6. Your Rights Under PDPL

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to correction: Request correction of any inaccurate data.
  • Right to deletion: Request deletion of your data within the limits permitted by law.
  • Right to object: Object to the processing of your data for certain purposes.
  • Right to data portability: Receive your data in a machine-readable format.
  • Right to withdraw consent: Withdraw your consent to data processing at any time.

To exercise any of these rights, contact us at privacy@madarpeople.com.

7. Cookies

We use cookies to enhance your experience. Types include:

  • Essential: To operate the site and remember your preferences.
  • Analytics: Google Analytics and Google Ads to measure site and campaign performance.
  • Functional: To remember language and preference settings.

You can control cookies through your browser settings.

8. Children's Privacy

Our service is intended for businesses and adult users; we do not knowingly collect data from children under 18.

9. International Data Transfers

We aim to store your data in data centers within Saudi Arabia or the GCC region whenever possible. If any data needs to be transferred outside the Kingdom, we comply with PDPL requirements and approved data transfer agreements.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date above, and we will notify you via email when significant changes are made.

11. Contact Us